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As a result of Commonwealth of Pennsylvania guidance and regulations regarding COVID-19, all who enroll in or attend Polley Associates’ classroom-based courses or classes must abide by our rules for personal and public safety. Your enrollment in, or attendance at, classroom-based instruction automatically means you understand, accept, and agree to comply with these rules, as follows:


If you are ill, feeling ill, exhibiting any symptoms of illness (including fever), YOU CANNOT ATTEND. We offer a no-fee transfer policy to other instruction: virtual, classroom, and online. Contact the Polley Associates main office by phone (610-353-6776) or by e-mail ( if you are in any way not feeling well or having symptoms, and we will work to get you rescheduled to a point in time when you are well.

Here is a link to the list of COVID-19 symptoms provided by the federal Centers for Disease Control in Atlanta:

Risk and Responsibility

COVID-19 is a virus. Just as we cannot guarantee you would not be exposed in any location to any other type of communicable virus, such as the flu, we cannot guarantee it during these circumstances. By agreeing to attend a classroom-based course, you accept responsibility for this risk.

Classroom Size and Related Changes

Classrooms will operate at a maximum of 50% capacity OR 24 students, whichever number is smaller, in our main locations. In larger-scale venues, such as catering halls, this may vary, but will be no more than half-capacity. (Please contact Polley Associates via email or phone for questions regarding a specific location or class.) This will allow social distancing within the classroom. We have desks and chairs at each location spaced out, and have folded/removed extra chairs & tables.

• The rooms should NOT be re-arranged. Students should use the same seat all day.
• Classroom doors will be propped open using the door stop during instruction to avoid the need to have many people touching the door knob.

Cleaning Procedures and COVID-19 Exposure Plan

Cleaning procedures for each classroom location can be found on at this page on our website: Please review it in full.

If you have any questions feel free to reach out, and note that if you have a confirmed, possible, or direct exposure, you MUST report it to the main office or administration immediately so we can enact our as well as our COVID-19 exposure response plan. It can be found on this page on our website: .

Disinfectant wipes are available upon request at each location. If a student would like to wipe their personal area, ask the instructor for a wipe.
• We do not currently have enough hand sanitizer to guarantee access to it. We recommend students bring a small personal bottle if they wish. We are still working to try to get enough hand sanitizer, but it remains out of stock in many places. Ample soap and water are available in bathrooms.
• In addition to nightly cleaning services at our main locations (Newtown Square, Bensalem, North Wales), and staggered cleaning services/basic cleaning after each class in Reading (procedures at the GPAR location are not yet confirmed at publication), we are utilizing ultraviolet light to sterilize surfaces after each class as well.


Per the July 1 (2020) directives of the Governor’s Office and the state Department of Health, face masks must be worn by both students and instructors at all times inside and outside any facilities, including those of Polley Associates. Masks are no longer limited to common areas only. You must supply your own mask. You will not be admitted without one; you will be asked to leave, and will not receive credit for the day. If you have an issue with this policy, please contact us to learn about online class options.


In lieu of a traditional sign in-sign out system, instructors will take a VERBAL roll call at the start of class, before a lunch break, returning from a lunch break, and before dismissal. Should a person have attendance issues in between that time (i.e., leaving the room for extended periods), it will be noted, as well during in-between times.

Be punctual. If you miss roll call or arrive late, it is your responsibility to confirm that you are not “too late” to get credit for the day. Each course has its own attendance requirements, with CE requiring 90% attendance (no more than 35 minutes of missed time) and licensing requiring 80% attendance (6 hours of a 30-hour class; 9 hours of a 45-hour class).
Failure to meet attendance requirements because of lateness or “skipping” class time will not only result in no completion of the class; you also will be unable to transfer to another course or class, or receive a refund.

Enrollment Agreements, Materials, and Surveys

These are all still in place per normal, but distribution and collection will be slightly different. All items will be distributed to students directly. Requirements set by the state for re-opening are all about “reducing contact.”


Whether for a short break, lunch, or end of day, dismissal from the room MUST BE STAGGERED.

Staggered dismissal means that people are NOT dismissed all at once, but rather in a structured way that minimizes the number of people filtering toward the same space all at once.
This is not optional. Be patient. We understand that this means those dismissed last have to wait an extra two or three minutes. Meeting these standards is required for us to be able to hold these classes.
• Staggered dismissal DECREASES congregation and back-up of people in an small area. DO NOT CONGREGATE outside the door, in the hallway, lobby, or anywhere else. When you are dismissed, please EXIT.

Want To Ask Questions After Class?

Particularly in licensing classes, whether for broker or sales, students sometimes remain behind to ask questions. Those students should remain SEATED when dismissal occurs and, once the room is clear, they can ask questions of instructors … either with masks on if close, or by maintaining social distancing guidelines.

COVID-19 icons from Font Awesome v.4.7.0 by Dave Gandy, used under license (SIL OFL 1.1)