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 CE Course Descriptions
 Client Servicing In A Tough Market

About the Course

After completing this course, students will be able to:

  • Summarize key components of a tough market
  • Analyze and demonstrate the use of consumer handouts to distinguish between buyers' and sellers' markets
  • List the characteristics of today's demanding consumer
  • Identify client strengths and weaknesses, and how to compensate for them as needed
  • Evaluate the menu of negotiating tactics that empower buyer clients to better reach their objectives
  • Demonstrate information-gathering skills and formulate ways to meet real-life challenges
  • Organize tools and techniques to protect consumers from questionable practices
  • Plan tools and language that better assist clients in pricing appropriately in a tough market
  • Construct a marketing plan that effectively communicates the scope of seller services
  • Describe the need for and benefits of an individual domain and website for each listed property
  • Distinguish and list consumer services that would be most effective in a tough market
  • Demonstrate packaging and presentation techniques to better convey consumer services

This is a half-day course. It fulfills 3-1/2 hours of the 14 hours of mandatory continuing education (MCE) required by the Pennsylvania State Real Estate Commission for salesperson's or broker's license renewal.

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Copyright ©2002-2006 Polley Associates | courmce873.htm | Last update 08.25.06