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 Features
 Polley Newsletters, January 2008

12 questions recruits might ask prospects

Jan. 3, 2008

Your recruits must ask open-ended questionsProspecting will be the first way many new real estate agents attract listings. It's critically important that fresh recruits ask the right questions as they prospect. They may want to consider these 12 potential seller questions as starters:

1. I noticed you have been making some improvements to your home and wondered if you were giving some thought to putting it on the market?

2. Tell me about your situation.

3. Why have you decided to sell your home?

4. What do you like most about your home, and what do you think are its strongest selling points?

5. Who do you think the ideal buyer for your home might be in terms of a profile?

6. Your home (price point, design, lot, etc.) is popular right now ... are you interested in knowing home prices in your neighborhood?

7. Have you gone to any open houses or looked at Web sites to see homes like yours that are currently listed for sale?

8. How many owners are involved with this property?

9. Are you interviewing other agents?

10. If I were to help you with the sale of your home, what expectations and outcome would you have of me?

11. Will there be anyone else whom you would like to involve in making the decision to list your home?

12. When might I tour your home?

As a broker, branch manager or supervisor, you know that controlling the inventory helps channel the revenue. Listings are key to profitability for your recruits ... and for your firm. Will newbies feel comfortable posing these questions? Some will take to them easily. Others may hesitate, but their comfort level is sure to increase with their results.

Their goal, of course, is to get a listing appointment. The intent of these open-ended questions is to get prospects talking about their needs, desires, hopes and dreams. Once they're out in the open, newcomers have the best chance of convincing prospects that they -- and not some competitor -- can satisfy those stated needs. And that's the start of a sale!

Adapted from information published by RISMedia

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